4.11 Enabling or disabling a person

You can enable or disable a person's user record in MyID. A person whose account is disabled cannot log on to MyID, and cannot be issued a card. You cannot disable a person's user record in a directory; this feature is for people stored in the MyID database only.

4.11.1 Disabling a person's user record

To disable a person's user record:

1. Search for a person in the MyID database, and view their details.

   See section 4.1, Searching for a person for details.

   You can also view a person's details from any form that contains a link to their account.

   For example:

   • Click the link icon on the Full Name field of the View Request form.
   • Click the link icon on the Owner field of the View Device form.

2. Click the Disable Person option in the button bar at the bottom of the screen.

   You may have to click the ... option to see any additional available actions.

   

3. From the Reason drop-down list, select the reason that you are disabling the person's user record.

   The reason you select determines what happens to any devices already issued to the person. See the Certificate reasons section in the Operator's Guide for details.

4. Type any additional Notes in the provided box.
5. Click Save.

4.11.2 Enabling a person's user account

To re-enable a person's user record:

1. Search for a person in the MyID database, and view their details.

   See section 4.1, Searching for a person for details.

   You can also view a person's details from any form that contains a link to their account.

   For example:

   • Click the link icon on the Full Name field of the View Request form.
   • Click the link icon on the Owner field of the View Device form.

2. Click the Enable Person option in the button bar at the bottom of the screen.

   You may have to click the ... option to see any additional available actions.

   

3. Type any Notes in the provided box.
4. Click Save.